At Squishy Cheeks we want you to be 100% satisfied with your purchase! Returns and exchanges are accepted within 7 days of delivery for store credit or money back and may be subject to a 10% restocking fee. Shipping costs both ways are the responsibility of the buyer, unless your item arrives damaged. Items must not be used, and must be returned in the original condition they were received in. If items are not in original condition they will be shipped back at the customer’s expense. Please use a secure shipping method to return your item, and we will process your return once we receive it. There are no refunds or exchanges on used or washed items. All returns and exchanges must be pre-approved before you send the items back. In regards to exchanges, once we receive your item back we will then ship out your replacement item.

THERE ARE NO REFUNDS OR EXCHANGES ACCEPTED ON CUSTOM, PERSONALIZED OR MONOGRAMMED ITEMS. Please make sure before ordering you have the correct sizes and colors.

Please Contract Us with your Order # first before making sending in a return or exchange and please make sure to include a copy of your invoice in your return.